Privacy Policy

1. Introduction

Signpace ("we," "us," or "our"), operated by Kashyap LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our electronic signature platform at signpace.com.

By using Signpace, you consent to the data practices described in this policy.

2. Information We Collect

Account information: When you create an account, we collect your email address, name, and a hashed version of your password.

Document data: When you upload a document, it is processed in memory to apply your signature. Documents are not permanently stored on our servers after the signing process is complete.

Usage data: We collect information about how you interact with our platform, including IP addresses, browser type, pages visited, and timestamps, through analytics tools including Google Analytics.

Payment data: Payment information is collected and processed by Stripe. We do not store your credit card number or full payment details.

Communications: If you contact us, we retain your email address and the content of your message for support purposes.

3. How We Use Your Information

• To provide and operate the Signpace platform
• To process your transactions and manage your account
• To send transactional emails (signing confirmations, account notices)
• To respond to your support requests
• To improve and optimize our platform through analytics
• To comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share data with:

• Stripe: For payment processing
• Resend: For transactional email delivery
• Cloudflare: For CDN and security services
• Google Analytics: For usage analytics (anonymized)
• Law enforcement: When required by applicable law

5. Document Security

All documents uploaded to Signpace are encrypted using 256-bit SSL during transmission. Documents used for signing are processed in memory and are not retained on our servers after the signing session is complete. Signed documents are delivered directly to you as a download.

6. Cookies

We use cookies for session management, authentication, and analytics. You can control cookie settings through your browser. For more details, see our Cookie Policy.

7. Your Rights

Depending on your location, you may have rights including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your account and data
• Data portability
• Objection to processing

To exercise any of these rights, contact us at hello@signpace.com.

8. GDPR Compliance

For users in the European Union, Signpace processes personal data under the following legal bases: performance of a contract (account and signing services), legitimate interests (analytics, fraud prevention), and legal obligations. You may withdraw consent or request data deletion at any time by contacting hello@signpace.com.

9. Data Retention

We retain account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

10. Children's Privacy

Signpace is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Continued use of Signpace after changes constitutes acceptance of the updated policy.

12. Contact

For privacy-related inquiries, contact us at: